About us

Where will my loved one be taken once they are in your care?

We have state of the art mortuary facilities at our premises in Broadstairs, Kent. 

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Why are you based predominantly online? 

To limit costs and expenses we have slim-lined as much as we can without compromising on deceased or client care, being at the end of the phone or able to come to you means we are on hand to be right there for you when you need us most. it also helps to speed up the process of getting things in place as we do all the traveling and running around for you. 

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Which crematorium do you use?

As standard our cremations are carried out at Thanet Crematorium, Margate. We can offer cremations at alternative crematoriums to suit your wishes however some crematoriums may charge more and effect the total cost. We will of course be on hand to discuss this with you should you want to consider another crematorium. 

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Who do I speak to during arrangements? 

One of our friendly team based in Broadstairs Head Office will do the majority of the work with yourself and make sure everything is arranged and prepared as requested. You will usually have the same person assigned to your arrangements so everything is kept familiar and simple.

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Are there any hidden costs and when is payment due?

No hidden costs, the fees and prices are all outlined on our website. We try to keep things as simple as possible and will always provide you with an estimate prior to engaging in any work. 

Payment is due before the cremation takes place, when the account is passed on to the DWP or a solicitor/ bank we will usually deal with them directly and providing we have confirmation we will still carry out the cremation while they process the funds as not to delay the cremation unnecessarily.